Welcome to UK Debt Service

Your guide to who we are the how we are going
to help you overcome problem debt.

About UK Debt Service

Debt is something that affects people from all walks of life and no one should face unaffordable debt alone.

Now you have registered your enquiry, you have access to experienced debt help experts who are here to guide you on your journey to tackle your debts.

UK Debt Service is an established company who has helped 1000’s overcome problem debts. Not only do you get access to debt help and a wealth of knowledge and information, you now have access to our Support Hub.

Service you can trust

We pride ourselves on delivering the highest level of service to help people find a solution to overcome problem debt.

Read real reviews of our service on Trustpilot.

Absolutely giving 5 stars to this company – if I could give more I would. My advisor was absolutely amazing, reassuring and very helpful. I suffer with bad anxiety and they helped ease it. Brilliant work thanks for the help.

C. Fidler

I recently got in touch with UK Debt Service and they have been incredible! My advisor helped me at every step of the way and has been so kind and understanding. I cannot thank them enough for everything.

N. Smith

I am incredibly grateful for the assistance I received, as it has truly transformed my life. These are the best debt services in the UK and I sincerely thank you for your help.

Wajid

Organisations & Affiliations

Here are some of the organisations we work with and affilated, which means you have the confidence your enquiry will be serviced to the highest standards of care.

We are affiliate members of The Money Advice Liaison Group (MALG). They are a not-for-profit UK membership organisation whose purpose is to galvanise organisations to ‘work together to improve the lives of people with problem debt’.

We work in collaboration with the Centre for Mental Health Research to undergo new projects and to develop key briefings to support people who are affected by problem debt and have a significant risk of mental health issues.

We are a member of the National Suicide Prevention Alliance, working with other members and bodies to effect real change in suicide awareness and prevention through various methods.

The Process

Here are the next steps and this is how we H.E.L.P you:

Hear your concerns

After you’ve made your initial enquiry, one of our friendly specialist debt agents will contact you via your preferred method (phone, message, or live chat).

Evaluate your situation

During our conversation, we aim to fully understand your circumstances. This process usually takes around 30–45 minutes of your time.

Listen

We will gather details about your creditors, outstanding debts, and review your living expenses. This helps us determine what you can realistically afford to repay. We’ll then discuss the solutions available to you and assist in preparing your case.

Prepare

Depending on the chosen solution, we may request documents to validate your identity, employment status, and financial situation. You may be referred to a trusted, regulated partner based on the solution selected.

Watch our short video explaining this process in more detail.

Support Hub

Now you have registered your enquiry you can use additional services to support you with your debts and other areas in your life. We offer a signposting service that will quickly enable you to find information to help with vulnerabilities, tackling gambling or to find support for your mental health and wellbeing.

Your health and wellbeing is at the forefront of what we do

We have partnered with a number of organisations and initiatives to help provide greater support for anyone seeking our debt solutions. We understand that every person contacting us has unique circumstances, so we have endeavoured to work with organisations skilled and experienced in supporting even the most complex and critical situations.

Register a Vulnerability

UK Debt Service are proud members of the Vulnerability Register Service. This allows us to be alerted to someone’s situation and vulnerabilities which needs to be taken into consideration – whether they are contacting us for the first time or where an existing relationship is already formed with us.

Find out more

Signposting for Help

UK Debt Service understand that there are many everyday circumstantial problems which may contribute towards a person’s debt crisis. We therefore believe that access to tailored and sensitive support is a must, which is why we’re members of the National Support Network.

Find out more

Frequently Asked Questions

How will you assist me with my debt concerns?

We follow a simple yet effective process to guide you through resolving your debt situation, which we call H.E.L.P:

Hear your concerns: After your initial enquiry, one of our specialist debt agents will contact you via your preferred method (phone, message, or live chat) to discuss your concerns.
Evaluate your situation: In a conversation lasting around 30–45 minutes, we’ll take the time to fully understand your financial situation and any debts you have.
Listen: We’ll gather all relevant information about your creditors, outstanding debts, and review your living expenses. This helps us determine what you can afford and allows us to explain the available solutions to help you.
Prepare: Once a solution is chosen, we may ask for documents to validate your identity, employment status, and financial situation. Depending on the chosen solution, we may also refer you to a trusted, regulated partner we work closely with.

We’re committed to supporting you every step of the way through this process.

What else do you offer?

In addition to our tailored debt solutions, we offer a range of services to support your wider needs:

Support Hub: Once you’ve registered your enquiry, you’ll gain access to additional services to help manage your debts and other aspects of your life. Our signposting service can quickly direct you to information and organisations that offer support for vulnerabilities, tackling gambling, or assistance with mental health and wellbeing.
Health and Wellbeing: Your health and wellbeing are at the heart of what we do. We’ve partnered with various organisations and initiatives to provide enhanced support for those seeking our debt solutions. We understand that everyone’s situation is unique, so we collaborate with partners who are experienced in managing even the most complex and critical cases.
Vulnerability Register: We are proud members of the Vulnerability Register Service, which ensures that we are aware of and responsive to your specific vulnerabilities. Whether it’s your first time contacting us or you have an existing relationship with us, we make sure your individual needs are taken into account.
Signposting for Help: We know that many everyday challenges can contribute to a debt crisis. That’s why, as members of the National Support Network, we provide access to personalised and sensitive support for life issues beyond debt, ensuring you receive the help you need.

What happens if you cannot help me?

We never leave our customers without the support they need. If you don’t qualify for certain debt solutions or products due to your individual circumstances, we will always ensure you are signposted to an organisation that can assist. You are never left to face things alone.

Additionally, all customers who have registered an enquiry can access our Support Hub, which offers resources and services to help with a range of issues, such as vulnerabilities, mental health, and wellbeing. Full details of these services can be found above on the page.