UKDS Support

Read on to find out how UKDS can offer you support to deal with debt

At UK Debt Service, we have partnered with a number of organisations and initiatives to help provide greater support for anyone seeking our debt solutions. We understand that every person contacting us has unique circumstances, so we have endeavoured to work with organisations skilled and experienced in supporting even the most complex and critical situations. Below, we outline four of the core areas in which we offer support to our customers.

Research & Development

UK Debt Service is working in collaboration with the Centre for Mental Health Research to undergo new projects and to develop key briefings to support people who are affected by problem debt and have a significant risk of mental health issues.

Suicide Prevention

UK Debt Service is a member of the National Suicide Prevention Alliance, working with other members and bodies to effect real change in suicide awareness and prevention through various methods.

Register a Vulnerability

UK Debt Service are proud members of the Vulnerability Register Service. This allows us to be alerted to someone’s situation and vulnerabilities which needs to be taken into consideration – whether they are contacting us for the first time or where an existing relationship is already formed with us.

Signposting for Help

UK Debt Service understand that there are many everyday circumstantial problems which may contribute towards a person’s debt crisis. We therefore believe that access to tailored and sensitive support is a must, which is why we’re members of the National Support Network.

Service you can trust

We pride ourselves on delivering the highest level of service to help people find a solution to overcome problem debt. Speak to a debt help expert now on 0161 823 4974 or click the link below for all the option to contact our team, today. 

Frequently Asked Questions

Who are The Centre for Mental Health Research?

The Centre for Mental Health Research take the lead in challenging policies, systems and society, by building research evidence to create fairer mental health policy, so that everyone can have better mental health.

What do The Centre for Mental Health Do?

By developing mental health research, economic analysis and policy ideas, the Centre for Mental Health Research equips services and decision-makers to meet people’s needs and reduce mental health inequalities.

Who is the National Suicide Prevention Alliance?

The National Suicide Prevention Alliance (NSPA) is an alliance of over 1,700 public, private and voluntary organisations in England who care about suicide prevention and are willing to take individual and collective action to reduce suicide and self-harm, and support those bereaved or affected by suicide.

How does UK Debt Service contribute to preventing suicide and supporting those affected by it?

At UK Debt Service, our agents on a daily basis speak on the telephone with many vulnerable customers who have a mental health and debt problem. Unfortunately, we do receive calls where customers state suicidal intentions as a result of the financial and mental health burden they are experiencing.

Who is the Vulnerability Register Service?

The Vulnerability Registration Service gives vulnerable people a single place to register their status, helping them avoid repeating the same difficult conversations every time they engage with organisations like lenders and creditors. It is a “Not for Profit Company Limited by Guarantee” whose aim is to help vulnerable consumers protect themselves against the financial, social and very personal hardship suffered as a result of debt and financial problems.

How does the system define ‘vulnerability’?

The Vulnerability Register Service does not define what a ‘vulnerable’ person is because there are so many different instances where this may apply, and different situations mean that people need to be dealt with in different ways. However, the system does have some more specific ‘sub-flags’ which we can select if you wish to provide more information on your situation such as ‘mental health’ or ‘financial difficulty’.

Is it free for me to register myself on the Vulnerability Register Service?

There is no cost to our customers who register. Our specialist debt agents at UK Debt Service will use the Vulnerability Register Service system to check your details and make sure that you are authorised to be added to the database. This will then be made available to other organisations or creditors who are members of and use the Vulnerability Register Service.

Who is the National Support Network?

he National Support Network are a social enterprise that helps anyone facing life challenges to connect with support quickly and easily.

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Organisations we work with

They helped us immensely throughly would absolutely recommend them.

C Garrard, Trustpilot 5*

Service you can trust

We pride ourselves on delivering the highest level of service to help people find a solution to overcome problem debt.

Read real reviews of our service on Trustpilot.

Start your journey today and see which solution suits your needs.

Speak to a debt help expert now on 0161 504 7722 or complete the form to book a call back.

Free debt counselling, debt adjusting and providing of credit information services is available. You can find out more by contacting Money Helper.